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To what extent has COVID-19 led to the digitalisation of migrant integration support services? — Read EWSI’s latest analysis

Among other things, the COVID-19 pandemic highlighted third country nationals’ (TCNs) huge contributions to societies, in particular their role in ‘frontline’ services. But with the onset of the pandemic, and the subsequent reduction in face-to-face contact, to what extent have migrant integration support services moved online? And, in light of the EU Action Plan on Integration and Inclusion 2021-2027 which revealed a number of barriers preventing TCNs from accessing digital services, to what extent have digitalisation efforts been successful? 

In the latest analysis by the European Website on Integration (EWSI), the EWSI editorial team, together with 27 country coordinators, attempt to answer such questions and shed light on the digitalisation of integration support services during the COVID-19 pandemic.

Read the full analysis here. 


What was MPG’s role?

As a coordinator and Editorial Team of the European Website on Integration, MPG managed the research, including the compilation and analysis of data provided by EWSI country coordinators. In writing up the analysis, the Editorial Team also identify a number of key findings and conclusions, available via the link above.

About the Migration Policy Group (MPG)

MPG is an independent think-and-do-tank based in Brussels. MPG’s purpose is rooted in its ability to inspire networks to provide evidence-based projects, research and campaigns in the areas of integration, migration and anti-discrimination.

Learn more about the Migration Policy Group.